1. Information We Collect
We collect information to provide better services to our donors, volunteers, and community members. This includes:
Personal Identification Information: Name, email address, phone number, and mailing address provided when you fill out a contact form, register as a volunteer, or make a donation.
Donation Data: Details related to your contributions. Please note that we do not store sensitive credit card or banking information on our servers; these are handled by secure third-party payment gateways.
Technical Data: IP addresses, browser types, and usage patterns collected via cookies when you visit our website.
2. How We Use Your Information
The information we collect is used in the following ways:
To process and acknowledge your donations.
To send updates regarding our programs (e.g., Berkongsi Bakul Makanan or Rumah Ilmu).
To coordinate with volunteers for outreach initiatives.
To respond to inquiries sent via our contact forms.
To improve our website functionality and user experience.
3. Third-Party Services
We may use third-party service providers to facilitate our operations, such as:
Payment Processors: To securely handle donations.
Analytics Tools: To understand website traffic and improve our outreach.
Social Media: Our site includes links to Facebook, Instagram, and TikTok. These platforms have their own privacy policies.
We do not sell, trade, or rent your personal identification information to others.
4. Cookies
Our website uses “cookies” to enhance your experience. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.
5. Your Rights
You have the right to:
Request access to the personal data we hold about you.
Request corrections to any inaccurate information.
Request the deletion of your data from our records (subject to legal or administrative requirements for donation records).
6. Changes to This Policy
Pertubuhan Jejak Jalanan has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Name: Pertubuhan Jejak Jalanan (Reg: PPM-011-14-18052022)
Address: No.30 Jalan 3/7 Taman Melewar 2, 68100 Wilayah Persekutuan Kuala Lumpur.
Email: [email protected]
Phone: +60 17-606 2900